Customer care
Raise the issue directly.
Whisky Cask Club Pte. Ltd. records and reviews complaints about its service, communication or handling of a cask matter.
Current information
Email info@whiskycaskclub.com with the subject Complaint. Include your name, contact details, the relevant cask or enquiry reference, what happened and the resolution sought.
We will acknowledge the complaint, review the available records and provide a substantive response or an update on the expected response timetable.
- What happened and when
- Relevant documents or reference
- People involved
- Impact and requested resolution